Privacy Policy and Data Protection

Identification and contact details

For the proper functioning of our services, we collect information necessary for account management, such as your full name, email address, phone number, and date of birth. Age verification is a strict legal requirement to ensure you meet the minimum age of 18.

Technical and usage data

We automatically record technical information about your device and connection. This includes your IP address, browser type, operating system, unique device identifiers, and access times. This data is crucial for the technical security of the infrastructure and for detecting unauthorized access attempts.

Transaction and communication data

We keep records of your interactions with our features and the history of communication with our customer service. While we do not store full financial details directly on our servers, we record the status of transactions to comply with administrative obligations.

We process your personal data based on the following legal grounds:

• Performance of a contract: Necessary to provide the requested services.
• Legitimate interest: For the security of our infrastructure and fraud prevention.
• Legal obligation: To comply with regulations in the Netherlands, such as verification requirements.
• Explicit consent: When you give consent for optional purposes, such as informational updates.

Your information is used exclusively for the following operational purposes:

• Managing and securing your account.
• Providing personalized technical assistance.
• Analyzing anonymous statistics to improve site architecture.
• Detecting, preventing, and addressing security issues or fraud.
• Compliance with government regulations and legal requirements.

We do not retain your personal data for longer than is strictly necessary for the purposes for which they were collected, or to comply with legal retention periods in the Netherlands. Once data is no longer required, it will be securely deleted or anonymized.

We do not sell or rent your personal information to third parties. Data may be shared with trusted technical service providers acting on our behalf, such as hosting providers or security experts. These parties are contractually obligated to protect your data. Additionally, information may be provided to authorities if we are legally required to do so.

Due to the global nature of the internet infrastructure, some of our servers may be located outside the European Economic Area (EEA). In such cases, we implement appropriate technical and legal safeguards to ensure that your information receives a level of protection equivalent to GDPR standards.

We apply robust security protocols to protect your data:

• Use of cryptography for data transmission (SSL/TLS).
• Implementation of firewalls and intrusion detection systems.
• Strict access controls based on authorized user profiles.
• Regular technical audits to identify vulnerabilities.

Under the GDPR, you have fundamental rights regarding your data:

• Right of access: Knowing what data we store about you.
• Right to rectification: Correcting inaccurate information.
• Right to erasure: Requesting deletion under certain conditions.
• Right to object: Objecting to processing based on legitimate interest.
• Right to data portability: Receive your data in a structured format.

To exercise your rights or for privacy inquiries, you can contact our team via: viuviu_support@gmail.com.

We reserve the right to adapt this policy to new legislation or technical practices. We advise you to consult this document regularly.